ABOUT US
At ZAC MALL, we strive to make online shopping easy, enjoyable, and affordable. With a wide selection of quality products and excellent customer service, we aim to provide a seamless shopping experience for everyone. Your satisfaction is our top priority, and we're here to help you find exactly what you need.
See What Our Customers Are Saying
FAQS
Why should I contact the store if there’s an issue with my order?
Dear customers, if you face any issues with your order, please get in touch with us first at pervaizsajjad11@gmail.com. We are available 24/7 to assist you and find a solution. Shipping typically takes 2 to 5 business days; if it exceeds this time, reach out to us, and we’ll provide an instant refund. Your satisfaction is our priority, and we’re always here to help!
Where is my order?
If your order has already shipped, you can track it with the tracking number here. You can find the tracking number in the shipping confirmation email.
If your order is still being processed, you will receive a tracking number and shipment confirmation once it has dispatched.
Where is my order confirmation?
The order confirmation is automatically sent to your email after you place an order. If you haven’t received an order confirmation within 24 hours, please get in touch with us at pervaizsajjad11@gmail.com. Just in case there’s a problem with your order.
How do I return my order?
We are sorry to hear you wish to return your order. Here's how you do it:
Contact us at pervaizsajjad11@gmail.com. Within 7 days of your purchase. We'll assist you with the return process.
Remember, we are here to help and ensure your experience with ZAC MALL is a pleasant one!
How long does shipping take?
Orders typically dispatch within 2 business days and arrive within 2 to 5 business days.